Nine Hours And A Headache

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The Checker Maven site was down for more than nine hours yesterday (Saturday, January 21, 2018), in what was probably the longest outage in our more than thirteen years of publication. Of course, it would have to take place on a Saturday, which is our weekly publication day, and when offices are closed and tech support staff are few and far between.

After 70 minutes on the phone with hosting provider GoDaddy, we were told that the server had gone down (we knew that) and it could take as long as three days to move us to a new server. Fortunately, that got done in about six more hours, and then we were up again.

Well, not quite. The new shared hosting server had some configuration differences, and we were here in the office well into Saturday evening getting things squared away. Doing this kind of work "au pied levé" isn't anyone's idea of fun, but we have to do what we have to do.

Fortunately, all is well once again, and our headache is receding. Our apologies for the inconvenience and our thanks for staying with us.null



01/21/18 - Category: General -Printer friendly version-
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